At Progenei, we believe in providing our users with the best possible experience. We offer a free trial for users to test our AI writer and evaluate whether it meets their needs before making a decision to purchase a subscription. As such, we do not offer refunds for any subscription fees paid after the free trial period. Once a user decides to purchase a subscription, they are responsible for paying the subscription fees for the entire subscription period, and we do not offer any refunds or cancellations for the remaining portion of the subscription. We understand that there may be circumstances where a user may have technical issues or experience difficulties with Progenei. In such cases, we encourage the user to reach out to our customer support team, who will work with the user to resolve the issue and ensure that they are satisfied with their experience. We reserve the right to change or modify our refund policy at any time, and any such changes will be effective immediately upon posting on our website. If you have any questions or concerns regarding our refund policy, please contact us at support@progenei.com.